Privacy Policy
Last updated on: 05.09.2024
We place great importance on ensuring that personal data is handled transparently. This privacy policy provides information on what personal data we collect, for what purposes, and to whom we disclose it. To ensure a high level of transparency, this privacy policy is reviewed and updated regularly.
1. Services We Use
- Calendly (Appointment Scheduling)
- Webflow (Hosting)
2. Contact Information
For questions or concerns about how we protect your data, you can contact us anytime via email at kontakt@neurosensitivitaet.com. The entity responsible for data processing through this website is:
Neurosensitivity Services GmbH
Hinderi Gasse 30A
3770 Zweisimmen
Switzerland
Data Protection Officer:
Dr. Patrice Wyrsch
kontakt@neurosensitivitaet.com
3. General Principles
3.1 What Data Do We Collect From You and From Whom Do We Receive This Data?
Primarily, we process personal data that you provide to us or that we collect in the operation of our website. In some cases, we may receive personal data about you from third parties. These may include the following categories:
- Personal information (name, address, date of birth, etc.);
- Contact details (mobile number, email address, etc.);
- Financial data (e.g., bank details);
- Online identifiers (e.g., cookie ID, IP addresses);
- Location and traffic data;
- Audio and video recordings;
- Particularly sensitive data (e.g., biometric data or health information).
3.2 Under What Circumstances Do We Process Your Data?
We treat your data confidentially and according to the purposes outlined in this privacy policy. We strive for transparent and proportional data processing.
If, exceptionally, we are unable to follow these principles, data processing may still be lawful due to a justification. This may include:
- Your consent;
- The fulfillment of a contract or pre-contractual measures;
- Our legitimate interests, provided that your interests do not override them.
3.3 How Can You Revoke Your Consent?
If you have given us your consent to process your personal data for specific purposes, we will process your data within the scope of that consent, as long as there is no other justification.
You may revoke your consent at any time by sending an email to the address provided in the imprint. Data processing that has already occurred is not affected by the revocation.
3.4 Under What Circumstances Can We Share Your Data With Third Parties?
a. Principle
We may need to rely on third parties or affiliated companies to provide services and may entrust them with processing your data (so-called data processors). Categories of recipients include:
- Accounting, trust, and auditing firms;
- Consulting companies (legal advice, taxes, etc.);
- IT service providers (web hosting, support, cloud services, website design, etc.);
- Payment service providers;
- Providers of tracking, conversion, and advertising services.
We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially.
In certain cases, we are also obliged to disclose your personal data to authorities.
b. Visiting Our Social Media Channels
We may have links to our social media channels embedded on our website. These links are visible to you (typically through corresponding icons). When you click on these icons, you are redirected to our social media channels.
The social media providers will know that you accessed their platform from our website. They may use the data collected for their own purposes. Please note that we do not have any knowledge of the content of the transmitted data or its use by the operators.
c. Data Transfer Abroad
In certain cases, it may be necessary to transfer your personal data to companies abroad as part of order processing. These companies are obligated to protect data to the same extent as we are. Transfers can occur worldwide.
If the level of data protection does not match that of Switzerland, we conduct a prior risk assessment and contractually ensure that the same protection is guaranteed as in Switzerland (e.g., using the new standard contractual clauses of the EU Commission or other legally prescribed measures). Should our risk assessment yield a negative result, we take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link: https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_en
3.5 How Long Do We Store Your Data?
We only store personal data for as long as it is necessary to fulfill the individual purposes for which the data was collected.
Data that we store during your visit to our website is retained for twelve months. An exception is made for analytics and tracking data, which may be stored for longer.
We store contract data for a longer period, as we are legally required to do so. Specifically, we must retain business communications, closed contracts, and booking receipts for up to 10 years. If we no longer need such data to provide our services, the data is locked and only used for accounting and tax purposes.
3.6 How Do We Protect Your Data?
We store your data securely and take all reasonable measures to protect your data from loss, access, misuse, or alteration.
Our partners and employees who have access to your data are required to comply with data protection laws. In some cases, it will be necessary for us to pass your requests on to companies affiliated with us. In these cases, your data will also be treated confidentially.
Within our website, we use SSL (Secure Socket Layer) technology in combination with the highest level of encryption supported by your browser.
3.7 What Are Your Rights?
a. Right to Information
You can request information about the data we have stored about you at any time. Please send your request for information together with proof of identity to kontakt@neurosensitivitaet.com.
You also have the right to receive your data in a common file format if we process your data automatically, and if:
- You have consented to the processing of this data; or
- You have provided data in connection with the conclusion or execution of a contract.
We may restrict or deny the information or release of data if doing so conflicts with our legal obligations, legitimate own or public interests, or the interests of a third party.
Processing your request is subject to the legal processing period of 30 days. However, we may extend this period due to high request volumes, legal or technical reasons, or because we need more information from you. You will be informed of the extension in due time, at least in written form.
b. Deletion and Correction
You have the right to request the deletion or correction of your data at any time. We may reject the request if legal provisions require us to retain the data longer or unchanged, or if a permission basis contradicts your request.
Please note that exercising your rights may conflict with contractual agreements and have corresponding effects on contract execution (e.g., early contract termination or costs).
c. Legal Recourse
If you are affected by the processing of personal data, you have the right to enforce your rights in court or to submit a complaint to the competent supervisory authority. In Switzerland, the competent supervisory authority is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch
3.8 Changes to the Privacy Policy
We may change this privacy policy at any time. Changes will be published on www.neuromanagement.world, and you will not be informed separately.
4. Specific Data Processing Activities
4.1 Providing the Website and Creating Log Files
What Information Do We Receive and How Do We Use It?
By visiting www.neuromanagement.world, certain data is automatically stored on our servers or on servers of services and products we use and/or have installed, for system administration, statistical, security, or tracking purposes. This includes:
- The name of your internet service provider;
- Your IP address (if applicable);
- The version of your browser software;
- The operating system of the computer accessing the URL;
- The date and time of access;
- The website from which you visit the URL;
- The search terms you used to find the URL.
Why Are We Allowed to Process This Data?
This data cannot be assigned to a specific person, and it is not combined with other data sources. Log files are stored to guarantee the functionality of the website and to ensure the security of our IT systems. This is our legitimate interest.
How Can You Prevent Data Collection?
Data is only stored for as long as it is necessary to achieve the purpose of its collection. Accordingly, the data is deleted at the end of each session. The storage of log files is essential for the operation of the website, so you have no possibility to object to it.
4.2 Calendly
Our website integrates functions of the online scheduling service Calendly, provided by Calendly LLC, 271 17th Street NW, Atlanta, GA 30363, USA. Calendly allows visitors of our website to directly schedule appointments with us online.
When you book an appointment through Calendly, you will be asked to provide certain personal information, such as your name, email address, and possibly your phone number. This data is needed to coordinate the appointment, inform you about the appointment status, and send reminders if necessary.
Calendly has its own privacy policies and practices, which may differ from those of our website. For more information on data protection in connection with Calendly, please see Calendly's privacy policy: https://calendly.com/pages/privacy. If you have questions regarding the data collected by Calendly or wish to exercise your rights regarding this data, please contact Calendly LLC directly.
4.3 Webflow
We use services from Webflow on our website, a web design tool and hosting service provided by Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA. Webflow allows us to create and host an appealing and user-friendly design for our website.
By visiting our website hosted by Webflow, various data may be collected, including your IP address, the date and time of access, browser type, operating system, as well as information about the pages and content you accessed. This data is primarily used for statistical purposes and to optimize the user experience.
Webflow may set cookies on your device to store your preferences and interactions with our website. This is used to facilitate navigation and ensure a consistent user experience.
The main purpose of data processing by Webflow is to provide and optimize our website in order to present relevant content to you in an appealing design.
BrainBox Generators
BrainBox Generators is a service by BrainBox Solutions GmbH that helps identify all data protection-relevant services on a website and assists in the creation of the privacy policy. No personal data is collected or processed in the process.